Subsections

• 1.4.1 Data Centres
• 1.4.2 ISO Data Analysis Software

1.4 ISO Support

1.4.1 Data Centres

Reduction of ISO data was not always easy and new users were advised to seek guidance from ISO experts, particularly those specialised in providing community support at the various data centres:

Figure 1.2: The ISO Data Centre at Villafranca del Castillo, Spain (VILSPA) during the Operational Phase.

• ISO Data Centre at Villafranca del Castillo, Spain (VILSPA, see Figure  1.2):
  Responsible for the archive including user interfaces, the general off-line processing (`pipeline') software, supporting the general European user community across all four instruments, and general co-ordination.
  
  ISO Data Centre
  ESA Satellite Tracking Station
  Villafranca del Castillo
  P.O. Box 50727
  28080 Madrid, Spain
  Telephone: 34 918131100
  Fax: 34 918131308

• Five National Data Centres (NDC):
  • French ISO Centres, SAp/Saclay and IAS/Orsay, France^1.3.

    Le projet ISOCAM,
    Service d'Astrophysique (SAp/Saclay),
    Orme des Merisiers,
    F-91191 Gif-sur-Yvette, France

  • ISOPHOT Data Centre at MPIA in Germany

    The ISOPHOT Data Centre,
    Max-Planck-Institut für Astronomie,
    Königstuhl 17,
    D-69117 Heidelberg, Germany

  • Dutch ISO Data Analysis Centre at SRON in the Netherlands

    The Dutch ISO Data Analysis Centre (DIDAC),
    SRON,
    P.O. Box 800,
    NL-9700 AV Groningen, The Netherlands

  • ISO Spectrometer Data Centre at MPE in Germany

    The ISO Spectrometer Data Centre (ISOSDC),
    Max-Planck-Institut für extraterrestrische Physik,
    Giessenbachstraße,
    D-85748 Garching, Germany

  • UK ISO Data Centre at RAL in the United Kingdom

    The UK ISO Data Centre,
    CCLRC - Rutherford Appleton Laboratory,
    OX11 0QX Chilton, Didcot, Oxon, United Kingdom

  Responsible for detailed instrument specific software and expertise, including provision of software modules for the pipeline, and for supporting their local and national user communities.

• ISO Support Center at IPAC in the United States ^1.4:

  The ISO U.S. Science Support Center,
  IPAC - California Institute of Technology,
  Mail Code 100-22,
  770 South Wilson Avenue,
  Pasadena, CA 91125, USA

  Responsible for supporting the USA community plus provision of some data processing tools, like `First-look tools' and the generation of `Browse Products'.

Most of these centres still provide direct support to users and welcome visitors during the Active Archive Phase.

1.4.2 ISO Data Analysis Software

The quality of the pipeline processed data in the archive may not always be sufficient for specific purposes. For further processing and analysis of ISO data the following software packages are available:

• The ISOPHOT Interactive Analysis (PIA) software package is distributed by the ISO Data Centre and the ISOPHOT Data Centre at Heidelberg, Germany.

• The ISOCAM Interactive Analysis (CIA) software package is distributed by the ISO Data Centre and the ISOCAM Data Centre at Saclay, France and is available upon request.

• The ISO Spectroscopic Analysis Package (ISAP) is distributed by the U.S. ISO Science Support Center at IPAC and the SWS Data Centre in Garching, Germany.

• The Observers SWS Interactive Analysis Package (OSIA) software package is distributed by the SWS consortium.

• The LWS Interactive Analysis (LIA) software package is distributed by the UK ISO Data Centre at RAL and the U.S. ISO Science Support Center at IPAC.

All these software packages can be obtained through the ISO Data Center web pages:

         http://www.iso.vilspa.esa.es/ ISO Data Analysis Software

For questions and comments on the ISO software packages contact helpdesk@iso.vilspa.esa.es.